The classic failure: you export a model, email it, and get a reply forty minutes later that says "I can't open this". You now have two problems, and one of them is a phone call about file formats with someone who does not care about file formats.
The fix is to stop sending files.
Send a link instead
A share link publishes a read-only snapshot of the model to a web page. Your client clicks it and the model is simply there, in whatever browser they already have, on a laptop or a phone. Nothing to install, no account, no format conversation.
What they get on that page:
- Orbit and zoom — drag to spin it, pinch to zoom.
- Floor toggles — look at the ground floor and the first floor separately.
- A labelled 2D plan, for the client who would rather read a plan.
- A room schedule, downloadable as CSV or PDF.
- The GLB, if they want to pass it to someone who does have software.
- AR on Android — the model placed at room scale through the phone camera.
Why this changes the conversation
Sending three screenshots means the client only sees the angles you chose. Sending a link means they explore it themselves, at midnight, with their partner — and the questions that come back are better questions, because they are about the space rather than about the image.
The AR part is worth more than it sounds. Standing in an actual room holding a phone up to see the scale of a proposed extension communicates something no render does, and it costs nothing to offer.
The privacy details
A share link is an unlisted URL with a random id, and the pages are marked noindex so search engines do not list them. The snapshot itself is a stored file rather than a database row, and there is no field in it for a user id or an email address — so a shared model cannot carry personal data even by accident.
It is unlisted, not secret. Anyone with the link can open it, so treat it like an unlisted video: fine for a client, not a vault.
The iPhone caveat, stated plainly
iPhone AR requires a USDZ file. Kispo does not export USDZ, so iPhone users get the 3D viewer rather than AR, and the page tells them that instead of failing silently. If room-scale AR is the point of the meeting, bring an Android phone.
What it costs
Nothing. Share links, the 2D plan, the room schedule, the CSV and PDF exports, the GLB download and Android AR are all free. Credits are only spent generating or revising the model itself — 25 credits ($2.19) for a concept and 15 credits ($1.31) for a revision.
Common questions
How do I send a 3D model to someone with no CAD software?
Send a link, not a file. The page renders the model in any browser — orbit, zoom, floor toggles — with nothing to install.
Does the client need an account?
No. It is a read-only snapshot at an unlisted URL, marked noindex so search engines do not list it.
Can they see it at real size in the room?
On Android, yes, at room scale through the camera. iPhone AR needs USDZ, which is not exported, so iPhone gets the 3D viewer.
What can they take away from the page?
The 2D plan, the room schedule as CSV or PDF, and the GLB. All free.
Build a model and share a link: the 3D Modeller.